If you still notice random shutdowns that shouldn’t be happening once all of that is done, Apple recommends contacting its support team or scheduling an appointment at your local Apple store for a deeper inspection. So software might be playing a role here, too. After the long charge, Apple says customers should update to the latest version of macOS if they haven’t already. If you’ve encountered this shutdown problem, the potential fix is obviously something you’ll want to attempt overnight. ![]() Then, Apple recommends letting the 13-inch MacBook Pro charge uninterrupted for at least eight hours. Photo by Amelia Holowaty Krales / The Verge From there, you’re supposed to connect it to a power adapter, immediately close all applications, and shut the lid (triggering sleep mode). It suggests getting your MacBook Pro’s battery to somewhere under 90 percent. Other models shouldn’t be affected.Īccording to Apple, some customers have found that this MacBook Pro “randomly turns off when it still has a charge.” MacRumors also points to its own long thread of impacted owners trying to pinpoint the problem.Īpple’s support document lays out a process that the company thinks might be a solution. ![]() ![]() ![]() As noted by MacRumors, Apple has acknowledged an issue with some entry-level 2019 13-inch MacBook Pro machines in which the laptop “ keeps shutting down.” This concerns the model with a Touch Bar and two Thunderbolt 3 / USB-C ports that Apple released in the summer.
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